About Us



The Comms Support Group was founded by Kelly Hopf Basgen, a senior communications leader with a passion for helping Comms Teams accelerate output and elevate impact.
My story:
For more than two decades, I was fortunate to be part of, and eventually lead, Comms Teams at some of the top brands in my hometown of Minneapolis: Target … Polaris … Cargill. Alongside some of the most talented and dedicated teams you could imagine, I helped companies navigate product recalls, corporate reorganizations and geo-political conflicts. I wrote for dozens of executives and 7 CEOs. I managed 30+-person high-performing global teams. I was doing meaningful work. I had deep relationships. And it was often fun.
But it was also often a grind. Behind the high-profile projects, I saw the same pattern on every team: high-performing communicators buried under constant execution, burning out as they scrambled to keep up. Big strategic priorities got sidelined. Creativity stalled. And the tools meant to help just added more noise.
Gradually, my focus migrated from doing the comms work to helping my team make things simpler, more intuitive, more streamlined.
So after 25 years of being the “comms support” for executives, projects, and companies, I wanted to be the “support” for Comms Teams themselves.
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To help them streamline the urgent so they can get to the important. To help them bypass the noise of new trends and endless LinkedIn articles to find only the most relevant solutions. To help them simplify execution to create more capacity for strategy. And to lift up their talent.
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That’s why I built the Comms Support Group: to give Comms Teams the clarity, confidence, and capacity to lead with impact – without getting buried in the busywork.
Because when Comms Teams have the right support, they don’t just keep up – they lead.
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I hope you'll join us.
Our Partners
Our Comms Support Group team includes a network of talented fractional colleagues in computer science, design and communications.
We are proud and grateful to partner with a coalition of independent communications consultants and agencies to deliver training and consulting to their clients.
